FAQs

How can we help you today

How can I access my statements?

We have a self-service portal which enables you to access your statements online for all your policies. Visit https://selfserviceug.icealion.com/, create an account and follow the instructions. 


Which savings and investment options do you offer?


What long-term savings plans do you offer?


How regularly do I have to contribute to my personal retirement scheme?


Tell me more about your Education Insurance


What does your home insurance cover?


Do you offer a Personal Accident Cover?


What are the Paybill Numbers to Top-up Premiums/Investments?


Cancer Insurance: How do I get Quote/ I want to know more about the cover?


Tell me more about PRS


What services does ICEA LION offer?


Where are your offices?


What happens if I’m unable to raise the premium?


What is a Unit Trust Fund?


Automatic Policy Loan (APL) Query


Pension: Do I get the whole lump sum on retirement?


DigiTrust: What is annual the interest rate?


What is an Endowment policy?